Digital Products Only
Nothing is shipped by mail, and there are no shipping fees.
Legal & Policies
Shipping and Delivery Policy
How and when you get your digital products after you buy.
Last Updated October 23, 2026What changed: We added clear delivery times for each product type.
The Kliˈnishen's Atelier is a brand of Strands of Silver Company, LLC.
At a Glance
Most Arrive Right Away
E-books, courses and AI tools are sent by email right after you buy.
Templates in 24 Hours
Wix templates are transferred to your Wix account within 24 hours.
Didn't Get It?
Check spam first, then email us and we will help you get access.
This summary is for convenience. The full policy below is what applies.
Digital Products Only
Everything we sell is digital. Nothing is shipped by mail, and there are no shipping fees.
Please use an email address you check. All access details are sent by email.
Delivery Times
| Product | How you get it | When |
|---|---|---|
| E-books and freebies | Email with a download or Google Drive link | Right away |
| Online courses | Email invite to join the course on Mighty Networks | Right away |
| AI tools (Peony, Gemina, Market Sync, Harmony Website Prompt Creator) | Access in your Atelier Portal (no outside AI account needed) | Right away |
| Wix website templates | Transferred to your Wix account. The transfer email comes directly from Wix. Click Accept within 3 days | Within 24 hours |
| The Academy membership | Email invite after you activate your membership | Right away after activation |
Wix Template Transfers
- We transfer your template within 24 hours to the Wix account that uses your checkout email.
- If your Wix account uses a different email, enter it in the "Wix account email" field at checkout.
- The transfer email comes directly from Wix. Click Accept to add the site to your account.
- Please accept it within 3 days, since that's how long Wix keeps the invite open. If it expires, no problem. Email us at shop@theklinishensatelier.com and we'll send a new one.
- After the transfer, you choose and pay for your own Wix plan and domain.
Didn't Get Your Product?
First, check your spam, junk, and promotions folders.
If you still don't have it within 24 hours, email us at shop@theklinishensatelier.com. Include your name, the email you used at checkout, and your order number. We will help you get access.
Where We Sell
We don’t offer our products in every country. If we can’t sell in your location, checkout will let you know. If an order still comes through from one of those countries, we’ll cancel it and give a full refund.
Contact Us
Email: shop@theklinishensatelier.com
Mail:
Strands of Silver Company, LLC
1302 Waugh Drive #107
Houston, TX 77019
United States